Compliance Manager, Customer Trust & Third Party Risk

Figma is a company on a mission to make design accessible to all, seeking a Compliance Manager to lead third-party vendor reviews and enhance customer trust initiatives. The role involves conducting vendor assessments, collaborating with internal teams, and managing customer inquiries related to security and compliance.

Responsibilities

• Conduct and maintain third-party vendor security assessments, monitor ongoing vendor risk, and track remediation efforts to ensure alignment with internal policies and standards
• Partner with Procurement, Legal, Contracts, and Security teams to embed appropriate risk and compliance controls into vendor agreements and support negotiations or escalations
• Develop and maintain reporting and metrics that provide leadership visibility into vendor and third-party risk posture
• Coordinate timely, accurate responses to customer security questionnaires, audits, and other trust-related inquiries by collaborating with IT, Legal, Security, Sales, and Customer Success
• Prepare, present, and maintain security documentation and reports that demonstrate the organization’s security and compliance commitments
• Manage customer audits and risk assessments, proactively identifying and addressing customer-raised risks or concerns
• Create, centralize, and scale security assurance content and evidence, continuously improving processes to enhance customer trust and support sales acceleration

Skills

• Strong understanding of security frameworks and standards (e.g., ISO 27001, NIST, SOC 2)
• Excellent communication and interpersonal skills, with the ability to convey complex security concepts to non-technical audiences
• Experience in responding to security questionnaires and managing customer audits
• Strong organizational and project management skills
• Ability to build and maintain strong customer relationships
• Experience with audit tools, GRC platforms, and automation technologies
• Ability to work efficiently and independently in a fast-paced, high-volume environment
• CISA, CRISC, and CISSP

Benefits

• Health, dental & vision
• Retirement with company contribution
• Parental leave & reproductive or family planning support
• Mental health & wellness benefits
• Generous PTO
• Company recharge days
• A learning & development stipend
• A work from home stipend
• Cell phone reimbursement
• Sales incentive pay for most sales roles
• An annual bonus plan for eligible non-sales roles

Company Overview

• Figma is a collaborative design tool that enables teams to create, prototype, and test digital products on one platform. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.figma.com.

Company H1B Sponsorship

• Figma has a track record of offering H1B sponsorships, with 39 in 2025, 27 in 2024, 32 in 2023, 35 in 2022, 16 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.