Note: The job is a remote job and is open to candidates in USA. Figma is a company on a mission to make design accessible to all, empowering teams to streamline workflows and collaborate effectively. They are seeking an experienced Business Systems Architect to lead the design and implementation of AI-powered internal systems, ensuring secure and scalable integrations across various applications.

Responsibilities

Develop a strategic roadmap for how AI features are evaluated, adopted, and managed across our internal tool stack
Lead the technical design and integration of AI-powered features within enterprise applications (e.g., Salesforce, NetSuite, Notion, Workday, etc.)
Partner with application owners to define the right use cases for AI enablement and assess ROI, risk, and compliance implications
Establish best practices for model selection, integration, and governance in partnership with IT Security and Data teams
Define architectural standards for how AI models and APIs are connected, authenticated, and monitored across systems
Co-lead the design of our internal AI MCP (Model Control Plane) matrix, defining how multiple AI models (LLMs, RAG systems, copilots) interact with various internal systems
Support procurement and vendor selection by defining architectural and integration requirements for AI tools and platforms
Define lifecycle management processes for AI-enabled tools, from evaluation to deprecation, while ensuring all AI-enabled systems comply with company standards for security, privacy, and data governance

Skills

10+ years of experience in enterprise systems architecture, business systems engineering, or IT strategy
Deep understanding of SaaS application ecosystems (Salesforce, NetSuite, Workday, Notion, etc) and their APIs/integration frameworks
Strong experience with AI/ML systems integration and architecture design (eg, model orchestration, embeddings, vector databases, agent frameworks)
Familiarity with MCP-like architectures or modular AI orchestration frameworks, and hands on experience working with AI platforms (like OpenAI, Anthropic, etc.)
Proven ability to design scalable internal architectures that balance innovation, usability, and compliance
Excellent cross-functional collaboration skills, being able to translate technical possibilities into business outcomes
Curiosity and pragmatism in equal measure: a passion for AI, balanced by the rigor needed to implement it responsibly in enterprise contexts
Experience implementing AI copilots or assistants inside enterprise software
Familiarity with enterprise security and compliance frameworks and SOX/ITGC’s (SOC2, GDPR, ISO 27001, SOX, ITGC)

Benefits

Health, dental & vision
Retirement with company contribution
Parental leave & reproductive or family planning support
Mental health & wellness benefits
Generous PTO
Company recharge days
A learning & development stipend
A work from home stipend
Cell phone reimbursement
Sales incentive pay for most sales roles
An annual bonus plan for eligible non-sales roles

Company Overview

Figma is a collaborative design tool that enables teams to create, prototype, and test digital products on one platform. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.figma.com.

Company H1B Sponsorship

Figma has a track record of offering H1B sponsorships, with 39 in 2025, 27 in 2024, 32 in 2023, 35 in 2022, 16 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.

[Remote] Business Systems Architect, AI

Job Type