[Remote] Business Systems Architect, AI

Note: The job is a remote job and is open to candidates in USA. Figma is a company on a mission to make design accessible to all, empowering teams to streamline workflows and collaborate effectively. They are seeking an experienced Business Systems Architect to lead the design and implementation of AI-powered internal systems, ensuring secure and scalable integrations across various applications.

Responsibilities

• Develop a strategic roadmap for how AI features are evaluated, adopted, and managed across our internal tool stack
• Lead the technical design and integration of AI-powered features within enterprise applications (e.g., Salesforce, NetSuite, Notion, Workday, etc.)
• Partner with application owners to define the right use cases for AI enablement and assess ROI, risk, and compliance implications
• Establish best practices for model selection, integration, and governance in partnership with IT Security and Data teams
• Define architectural standards for how AI models and APIs are connected, authenticated, and monitored across systems
• Co-lead the design of our internal AI MCP (Model Control Plane) matrix, defining how multiple AI models (LLMs, RAG systems, copilots) interact with various internal systems
• Support procurement and vendor selection by defining architectural and integration requirements for AI tools and platforms
• Define lifecycle management processes for AI-enabled tools, from evaluation to deprecation, while ensuring all AI-enabled systems comply with company standards for security, privacy, and data governance

Skills

• 10+ years of experience in enterprise systems architecture, business systems engineering, or IT strategy
• Deep understanding of SaaS application ecosystems (Salesforce, NetSuite, Workday, Notion, etc) and their APIs/integration frameworks
• Strong experience with AI/ML systems integration and architecture design (eg, model orchestration, embeddings, vector databases, agent frameworks)
• Familiarity with MCP-like architectures or modular AI orchestration frameworks, and hands on experience working with AI platforms (like OpenAI, Anthropic, etc.)
• Proven ability to design scalable internal architectures that balance innovation, usability, and compliance
• Excellent cross-functional collaboration skills, being able to translate technical possibilities into business outcomes
• Curiosity and pragmatism in equal measure: a passion for AI, balanced by the rigor needed to implement it responsibly in enterprise contexts
• Experience implementing AI copilots or assistants inside enterprise software
• Familiarity with enterprise security and compliance frameworks and SOX/ITGC’s (SOC2, GDPR, ISO 27001, SOX, ITGC)

Benefits

• Health, dental & vision
• Retirement with company contribution
• Parental leave & reproductive or family planning support
• Mental health & wellness benefits
• Generous PTO
• Company recharge days
• A learning & development stipend
• A work from home stipend
• Cell phone reimbursement
• Sales incentive pay for most sales roles
• An annual bonus plan for eligible non-sales roles

Company Overview

• Figma is a collaborative design tool that enables teams to create, prototype, and test digital products on one platform. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.figma.com.

Company H1B Sponsorship

• Figma has a track record of offering H1B sponsorships, with 39 in 2025, 27 in 2024, 32 in 2023, 35 in 2022, 16 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.