[Remote] Design Operations Strategist

Note: The job is a remote job and is open to candidates in USA. Figma is a company dedicated to making design accessible to all, and they are seeking a Design Operations Strategist to enhance their design team's effectiveness. This role involves supporting operational programs, improving workflows, and collaborating with various design stakeholders.

Responsibilities

• Plan, facilitate, and continuously improve recurring team rituals such as onboarding, offboarding, weekly spotlights, monthly syncs, team events, and internal communications
• Maintain shared Design Ops resources including documentation, knowledge bases, and templates, ensuring they are accurate, easy to use, and evolve with the team
• Partner closely with the Design Ops Manager to support horizontal initiatives such as career growth programs, engagement and retention efforts, and collaboration norms
• Help define, pilot, and scale lightweight frameworks and rituals that improve how designers collaborate, share work, and review quality across teams
• Support governance and communication around Design Ops programs by clearly sharing updates, gathering feedback, and helping teams adopt new or updated ways of working
• Identify opportunities to simplify, standardize, or automate recurring operational work
• Collaborate with embedded Design Program Managers as needed to help scale successful localized programs across the broader design organization
• Support tooling and procurement workflows for the design team as needed

Skills

• 1+ years of experience in DesignOps or Design Program Management, or an ops-minded Product Designer transitioning into DesignOps
• Experience supporting cross-team collaboration, recurring rituals, and operational programs for designers
• Strong organizational skills with the ability to manage multiple work streams, details, and deadlines
• Solid understanding of product design workflows, the product development lifecycle, and Figma's day-to-day use by designers
• Excellent written, verbal, and visual communication skills, with strong attention to detail and follow-through
• Prior experience as a product designer or design-adjacent role
• Hands-on experience using more advanced Figma features such as auto layout, components, variables, etc
• Passion for experimenting with automation, AI tools, or no-code workflows to reduce operational overhead
• Participation in the broader Design Ops or design community through writing, events, or peer networks
• Experience supporting highly visible teams or working closely with senior design leaders

Benefits

• Health, dental & vision
• Retirement with company contribution
• Parental leave & reproductive or family planning support
• Mental health & wellness benefits
• Generous PTO
• Company recharge days
• A learning & development stipend
• A work from home stipend
• Cell phone reimbursement
• Sales incentive pay for most sales roles
• An annual bonus plan for eligible non-sales roles

Company Overview

• Figma is a collaborative design tool that enables teams to create, prototype, and test digital products on one platform. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.figma.com.

Company H1B Sponsorship

• Figma has a track record of offering H1B sponsorships, with 47 in 2025, 27 in 2024, 32 in 2023, 35 in 2022, 16 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.